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Frequently Asked Questions

Hey, have a Burning Question?

About Blossom

Why was Blossom created?


Blossom is a Hollo project focused on women's health. Created as a simple, easeless way to personal care, the Hollo team took inspiration from female team members and the lack of comprehensive wellness products in Hong Kong.




Can you explain how Blossom is 'research-driven'?


No bs, we mean it. Our products are all sourced from brands we would (and do) personally use! With Blossom, we're passionate about creating a real-life impact and that means sourcing only from reputable and proven companies. We go deeper about our products in our message cards and over at the Daisy if you're interested in reading more.




Can I get Blossom for a friend?


We're all about the gift of giving. If you'd like to gift a friend or loved one a Blossom box, enter their delivery details so we know where to send it to. Payment details can remain yours.




Will people know I order from Blossom?


Your secret's safe with us but why make it one? We believe in being loud about the fundamentals of personal care. Follow our Instagram and tag us in your Blossom pics!





About Blossom

Why was Blossom created?


Blossom is a Hollo project focused on women's health. Created as a simple, easeless way to personal care, the Hollo team took inspiration from female team members and the lack of comprehensive wellness products in Hong Kong.




Can you explain how Blossom is 'research-driven'?


No bs, we mean it. Our products are all sourced from brands we would (and do) personally use! With Blossom, we're passionate about creating a real-life impact and that means sourcing only from reputable and proven companies. We go deeper about our products in our message cards and over at the Daisy if you're interested in reading more.




Can I get Blossom for a friend?


We're all about the gift of giving. If you'd like to gift a friend or loved one a Blossom box, enter their delivery details so we know where to send it to. Payment details can remain yours.




Will people know I order from Blossom?


Your secret's safe with us but why make it one? We believe in being loud about the fundamentals of personal care. Follow our Instagram and tag us in your Blossom pics!





Service & Subscription

Can I cancel my subscription?


As we're still in the initial stages of our launch, we will not be able to issue refunds. If you're having problems with your box, we'll do our best to help out.




Can I exchange my box?


We don't accept exchanges, unfortunately, but if you notice any damage upon delivery shoot us an email and see if we'll be able to help out.




Can I test out the box for the first month?


During our pilot launch, Blossom boxes are only being sold as a three-month bundle but stay tuned we'll be announcing monthly individual boxes soon!




What payment type will be accepted?


We accept Mastercard, Visa, PayPal, Apple Pay, Google Pay, ShopPay and Amex.





About Blossom

Why was Blossom created?


Blossom is a Hollo project focused on women's health. Created as a simple, easeless way to personal care, the Hollo team took inspiration from female team members and the lack of comprehensive wellness products in Hong Kong.




Can you explain how Blossom is 'research-driven'?


No bs, we mean it. Our products are all sourced from brands we would (and do) personally use! With Blossom, we're passionate about creating a real-life impact and that means sourcing only from reputable and proven companies. We go deeper about our products in our message cards and over at the Daisy if you're interested in reading more.




Can I get Blossom for a friend?


We're all about the gift of giving. If you'd like to gift a friend or loved one a Blossom box, enter their delivery details so we know where to send it to. Payment details can remain yours.




Will people know I order from Blossom?


Your secret's safe with us but why make it one? We believe in being loud about the fundamentals of personal care. Follow our Instagram and tag us in your Blossom pics!





Didn’t find what you're looking for?

You can reach us at info@blossom.hk for more extensive inquiries. We’d love to help.

There’s still a chance to order.

Pre-order your box for a Valentine’s day treat for you or your loved one.